Terms of Service

Please read these terms carefully before using our services. These terms govern your relationship with Khalif Security and Protocol Services Ltd.

1. Acceptance of Terms

By accessing or using the services provided by Khalif Security and Protocol Services Ltd ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, users, and others who access or use our services.

Important: If you disagree with any part of these terms, you may not access our services. Your continued use of our services constitutes acceptance of any changes to these Terms.

2. Definitions

"Services"
Refers to all security and protocol services offered by the Company, including but not limited to corporate security, executive protection, facility security, electronic surveillance, event security, and risk assessment services.
"Client"
Refers to any individual, business, or entity that engages the Company's services through a formal agreement.
"Agreement"
Refers to the formal contract between the Company and the Client outlining specific service terms, scope, duration, and fees.
"Personnel"
Refers to employees, contractors, and agents of Khalif Security and Protocol Services Ltd.
"Confidential Information"
Includes all non-public information disclosed by either party to the other, whether in writing, orally, or by other means.

3. Services Description

Khalif Security and Protocol Services Ltd provides professional security solutions including:

  • Corporate security services for offices and business premises
  • Executive protection and personal security details
  • Facility security management and access control
  • Electronic surveillance system installation and monitoring
  • Event security planning and execution
  • Security risk assessments and audits
  • Protocol services for VIPs and special events

Specific service details, scope, and terms will be outlined in individual service agreements signed by both parties.

4. Client Obligations

4.1 Client Cooperation

Clients agree to:

  • Provide accurate and complete information necessary for service delivery
  • Cooperate with Company personnel and provide necessary access to premises
  • Notify the Company of any changes that may affect service delivery
  • Comply with all applicable laws and regulations

4.2 Prohibited Activities

Clients shall not:

  • Interfere with or disrupt the security services being provided
  • Provide false or misleading information to Company personnel
  • Use Company services for any illegal or unauthorized purpose
  • Attempt to bypass or undermine security protocols established by the Company

5. Payments and Fees

5.1 Fee Structure

Service fees will be determined based on:

Service Type Basis Payment Terms
Retainer Services Monthly/Quarterly/Annual basis Advance payment, net 30 days
Project-Based Fixed project fee 50% advance, 50% upon completion
Hourly Services Per hour/Per personnel Monthly invoices
Emergency Services Premium rates Immediate payment required

5.2 Late Payments

Late payments will incur interest at 2% per month or the maximum rate allowed by law. The Company reserves the right to suspend services for accounts with payments overdue by more than 30 days.

5.3 Taxes

All fees are exclusive of taxes. Clients are responsible for all applicable taxes, duties, and government charges.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the course of the service relationship.

6.1 Company Confidentiality Obligations

The Company agrees to:

  • Protect Client information with appropriate security measures
  • Limit access to Client information to authorized personnel only
  • Not disclose Client information to third parties without consent, except as required by law
  • Return or destroy confidential information upon termination of services

6.2 Client Confidentiality Obligations

Clients agree not to disclose:

  • Security protocols and procedures developed by the Company
  • Pricing structures and service methodologies
  • Personnel information and deployment strategies

7. Liability and Indemnification

7.1 Limitation of Liability

The Company's total liability for any claims arising from or related to these Terms or the services provided shall not exceed the total fees paid by the Client for the specific service in question during the six months preceding the claim.

Disclaimer: The Company provides security services with professional diligence, but cannot guarantee complete prevention of security incidents. No security system can provide absolute protection.

7.2 Indemnification

Clients agree to indemnify and hold harmless the Company, its directors, officers, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Client's breach of these Terms
  • Client's negligent or wrongful acts
  • Client's failure to comply with applicable laws

8. Termination

8.1 Termination by Client

Clients may terminate services with 30 days written notice. Early termination may incur applicable cancellation fees as outlined in the service agreement.

8.2 Termination by Company

The Company may terminate services immediately if:

  • The Client breaches any material term of these Terms
  • The Client fails to make payments when due
  • The Client engages in illegal activities
  • There is a threat to the safety of Company personnel

8.3 Effect of Termination

Upon termination, all outstanding fees become immediately due. The Client must return all Company property, and confidentiality obligations continue indefinitely.

9. Intellectual Property

All intellectual property developed by the Company, including security protocols, risk assessment methodologies, training materials, and proprietary technologies, remain the exclusive property of Khalif Security and Protocol Services Ltd.

Clients are granted a limited, non-exclusive license to use Company-developed security plans and protocols for their internal business purposes only.

10. Dispute Resolution

10.1 Negotiation

Parties agree to attempt to resolve disputes through good faith negotiations for at least 30 days before initiating formal proceedings.

10.2 Mediation

If negotiation fails, parties agree to submit the dispute to mediation with a mutually agreed mediator before pursuing litigation.

10.3 Arbitration

Any disputes not resolved through mediation shall be settled by binding arbitration in accordance with the Arbitration and Conciliation Act of Nigeria. The arbitration shall take place in Lagos, Nigeria.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

The competent courts in Lagos State, Nigeria shall have exclusive jurisdiction over any disputes arising from these Terms.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Khalif Security and Protocol Services Ltd

56 Opebi Road, Ikeja, Lagos State, Nigeria

Email: khalifprotocolservices@gmail.com

Phone: +234 801 234 5678

Business Hours: 24/7 Emergency Response Available